If you can not download or install any antivirus software or the Microsoft Safety Scanner, it’s fairly attainable that your Windows 10/8/7 laptop may be contaminated with malware, which is obstructing the download of any safety software.
Cannot download antivirus software
A virus can stop the download or set up of antivirus software to keep away from being detected or eliminated out of your system. It may even incapacitate your current antivirus set up. If you face this challenge, right here are some things you may strive:
- Run a scan utilizing an on-demand antivirus from a USB
- Try to download the safety software in Clean Boot State or Safe Mode.
Let us see this intimately.
1] Run a scan utilizing an on-demand antivirus from a USB
Download a standalone on-demand antivirus software to a different PC and scan your PC from the USB or detachable media.
- On an uninfected laptop, download the antivirus software.
- Save the file to a USB flash drive or detachable media.
- After the file download completes, take away the USB.
- Connect the USB to the contaminated system.
- Double-click the downloaded file on the detachable media.
- If you might be prompted to run the file as an administrator, click on Yes.
- Read the license settlement and settle for the phrases.
- Click Next, after which observe the onscreen directions to run the scan.
If the software finds any infections, it should establish that malware that it has discovered after which take away that malware out of your laptop.
- After the software has completed working, restart your PC.
- Update your current devoted put in safety software, after which run a full scan utilizing it.
2] Download the safety software in Clean Boot State or Safe Mode
If you do not need some other laptop round, then boot into Safe Mode with Networking or Clean Boot State after which see when you can download the antivirus software. Once completed, use it, ideally, to run a boot-time full scan.
Cannot install antivirus software
If you possibly can download antivirus however can not install it, then perhaps there are remnants of your earlier antivirus software’ set up on your laptop.
Use an antivirus elimination software to your earlier safety software to uninstall it fully.
Read subsequent: How to test or take a look at if Antivirus is working correctly or not.