Microsoft Teams customers in Europe are reporting main points accessing the service at present, at a time when thousands and thousands of persons are counting on expertise to assist them work and examine remotely.

As individuals around the globe are more and more working from residence in an effort to avert a COVID-19 disaster, cloud-based collaboration and communication instruments will show pivotal to corporations’ success. So Microsoft Teams’ struggles this morning couldn’t have come at a worse time.

As Europe’s newly enlarged distant workforce logged on this morning, customers from throughout the continent turned to Twitter to complain that every one was not nicely inside Microsoft Teams. The firm itself confirmed that it was investigating “messaging-related functionality problems,” however experiences counsel many customers have additionally encountered issues creating new groups, modifying members, recording conferences, screen-sharing, and extra.

We’re investigating messaging-related performance issues inside Microsoft Teams. Please check with TM206544 in your admin middle for additional particulars. ^JP

— Microsoft 365 Status (@MSFT365Status) March 16, 2020

Microsoft initially reported that the problem had been fastened, with a Microsoft spokesperson telling VentureBeat: “We’ve resolved an issue that may have impacted a subset of customers in Europe.”

Microsoft Teams struggles as coronavirus pushes millions to work from home

However, the corporate later confirmed that the problems are nonetheless ongoing because the U.S. workforce wakens.

We’ve acquired experiences that influence related to TM206544 is ongoing. We’re investigating the problem and can be offering updates beneath TM206556 inside your admin middle.

— Microsoft 365 Status (@MSFT365Status) March 16, 2020

While the underlying difficulty is probably going an enormous enhance within the variety of individuals utilizing Microsoft Teams to make money working from home, it’s undoubtedly compounded by the truth that many faculties are embracing distance studying throughout the COVID-19 disaster.

Last week, Microsoft introduced an enhanced model of the free Microsoft Teams product — eradicating restrictions to the quantity of people that can be part of a crew and providing further options often reserved for paid customers. The firm additionally revealed that it was providing a six-month free trial for the premium tier of Microsoft Teams.

Microsoft Teams handed 20 million day by day customers again in November, and alongside rivals like Slack it’s rising as a vital device for individuals who make money working from home and for more and more distributed workforces, the place crew members could also be unfold throughout workplaces and areas.

Recent figures counsel more than two-thirds of the worldwide workforce already work remotely no less than someday per week, however with COVID-19 wreaking havoc around the globe, many extra individuals can be working from residence for no less than the following couple of months. Some have argued that this might result in a everlasting shift towards distant working, however the instruments and applied sciences to allow this would wish to show their value — which is why all eyes can be on Microsoft Teams, Google’s G Suite, Slack, Zoom, and the remaining within the coming months.

**This put up has been refreshed with further updates from Microsoft. We will proceed to put up extra updates right here till the problem is resolved.