(Reuters) — Google, Facebook, and Amazon are utilizing their measurement, attain, and technological prowess to assist Americans deal with the COVID-19 disaster, a chance for large tech firms to counter the drumbeat of criticism from Washington.

The three firms have an opportunity to burnish their photos amid intense U.S. regulatory scrutiny by the Justice Department, Federal Trade Commission, state attorneys common, and House Judiciary Committee, who accuse the businesses of participating in anticompetitive conduct by utilizing their clout to defend market share or increase into adjoining markets.

Washington lawmakers from each events often assault the businesses with a broad vary of accusations, from doing too little to guard kids to aiding hucksters who use the COVID-19 outbreak to tear individuals off.

But the pandemic has supplied the businesses, all of which maintain sizable money reserves and have an outsized capability to affect American lives, an opportunity to play the position of savior whereas casting apart the picture of profiteering information usurpers.

“I’m glad that they’re willing to help,” Senator Josh Hawley, a Republican, stated of Google’s efforts to develop screening mechanisms for the virus. “I hope that they’re actually helping and not using this as an opportunity to drum up business.”

Coronavirus pandemic could help big tech companies improve their reputation

Facebook was the most recent firm to announce it wished to assist restrict the financial harm from COVID-19 when on Tuesday it stated it will give $100 million in money grants and advert credit to as much as 30,000 small companies in over 30 nations.

Alphabet’s Google was first out of the gate late final week, receiving excessive reward from President Donald Trump for growing an internet site to assist pace up the method of discovering who wants a coronavirus check.

Then Amazon, whose founder Jeff Bezos has been in common contact with White House workers in current days, stated on Monday it will rent 100,000 warehouse and supply employees within the United States to take care of a surge in on-line orders. Amazon additionally stated it will add $2 to its minimal $15 per hour U.S. employees’ wages by way of April.

Scott Wallsten, president of the Technology Policy Institute, which counts all three firms amongst its members, stated the present setting affords a chance to reset how individuals take into consideration expertise firms and can “add a new dimension” to the talk on how huge tech hurts competitors.

Bhaskar Chakravorti, dean of worldwide enterprise on the Fletcher School, Tufts University, who has been monitoring the consequences of digital expertise on points reminiscent of international well being and financial growth, stated the main target has shifted to how huge expertise firms are stepping as much as combat misinformation and facilitating a “socially distant economy.”

“We’re not just getting information about the public health situation, but we are trying to replicate some semblance of business online with their help,” he stated.

(Reporting by Chris Sanders in Washington, further reporting by Nandita Bose and Diane Bartz in Washington, modifying by Matthew Lewis and Sonya Hepinstall.)