Microsoft Teams, which launched worldwide in March 2017, handed 32 million each day energetic customers (DAUs) this month. Per week later, thanks partially to COVID-19, utilization had spiked to 44 million DAUs. That’s up from 20 million each day energetic customers in November, a 60-110% soar in simply 4 months. Microsoft used the product’s three-year anniversary to share the brand new figures and announce new Teams options focusing on “underserved professionals, including firstline and health care workers.”
Teams is the corporate’s Office 365 chat-based collaboration software that competes with Slack (12 million DAUs as of October), Facebook’s Workplace (three million paid customers as of October), and Google’s Hangouts Chat (no consumer quantity shared). It’s additionally Microsoft’s fastest-growing enterprise app ever. But the corporate has been criticized for the way it calculates its DAU determine, so in the present day it shared its methodology. “We define daily active usage as the maximum daily users performing an intentional action in a 24-hour period across the desktop client, mobile client, and web client. Intentional actions include sending or replying to a chat, joining a meeting, or opening a file in Teams. Passive actions like auto boot, minimizing a screen, or closing the app are not included.”
Microsoft had initially shared the 32 million determine with VentureBeat. We naturally requested how the COVID-19 pandemic might need impacted the quantity, provided that firms are more and more asking their staff to work at home and Microsoft Teams skilled an outage on account of the elevated utilization. “Our customers have certainly turned to Teams during this challenging time, and we’ve seen usage spikes in markets most impacted by COVID-19,” Jared Spataro, Microsoft 365 company vp, advised VentureBeat. “We measured 32 million DAU on March 11, before we began to see the full impact that COVID-19 is having on usage.”
Late final evening, Spataro despatched over an replace: “The last seven days, however, have shown the sheer unprecedented nature of the global demand we’re seeing now for solutions that enable remote work and learning across chat, video, and file collaboration, which Teams provides in a single platform. As previously shared, as of March 11, 2020 we counted 32 million daily users of Teams, which was mostly in line with our growth trajectory and projections. As of March 18, 2020, that number has grown by 12 million to 44 million daily users around the world.”
Put one other method, COVID-19 added one Slack to Microsoft Teams’ DAUs in only a week.
Microsoft Teams new options
In addition to the brand new DAU determine, Microsoft revealed some new options coming to Teams “later this year.” None is on the market in the present day — they’re merely being introduced.
Real-time noise suppression is designed to reduce distracting background noise throughout a name. Microsoft gave three examples: somebody typing on their keyboard whereas in a gathering (we’ve all been there), the rustling of a bag of chips, and a vacuum cleaner operating within the background. The characteristic makes use of AI to take away the noise so you may hear what’s being mentioned on the decision.
Teams can also be getting a hand-raising characteristic, which is geared towards massive conferences, the place it’s generally tougher for distant individuals to chime in. Anyone within the assembly can click on the “raise hand” icon to ship a visible sign that they’ve one thing to say.
Offline and low-bandwidth assist will do precisely what you’d anticipate. If you might have a poor web connection or none in any respect, you’ll nonetheless have the ability to learn chat messages and write responses. Microsoft Teams will mechanically ship and retrieve messages in your behalf when it could possibly.
Coming quickly, Teams will allow you to pop chats out right into a separate window. This needs to be helpful for once you need to maintain a particular dialog going however nonetheless maintain working in Teams.
Features apart, Microsoft highlighted a brand new integration between Teams and RealWear head-mounted units, which is supposed to assist firstline employees entry data and talk hands-free with distant consultants from their job web site. The firm additionally launched Microsoft 365 Business Voice within the U.S. and a brand new Microsoft 365 Enterprise plan with licensing options for firstline employees. Lastly, Microsoft talked about two new third-party units: the primary collaboration bar licensed for Teams (the Yealink VC210, now typically obtainable), and the Bose Noise Cancelling headphone 700 UC (obtainable for buy in late spring).