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Fix Event ID 14 and 17

If once you try and execute a TPM (Trusted Platform Module) command on a Windows 10 laptop and it fails with Event ID 14 and/or Event ID 17, then this publish is meant that can assist you. In this publish, we’ll establish the doable causes, in addition to present the suitable options you may strive that can assist you mitigate this challenge.

When you encounter any of those Event ID errors, you’ll obtain the next full error message within the occasion log;

Log Name:      System
Source:        TPM
Date: 
Event ID:      14
Task Category: None
Level:         Error
Keywords:     
User:          SYSTEM
Computer:      WIN10PC.CONTOSO.COM
Description:
The machine driver for the Trusted Platform Module (TPM) encountered a non-recoverable error within the TPM {hardware}, which prevents TPM companies (akin to information encryption) from getting used. For additional assist, please contact the pc producer.

Event ID 14 and 17 - TPM command failure-2

Log Name:      System
Source:        TPM
Date: 
Event ID:      17
Task Category: None
Level:         Information
Keywords:      
User:          SYSTEM
Computer:      WIN10PC.CONTOSO.COM
Description:
The Trusted Platform Module (TPM) {hardware} did not execute a TPM command.

This Event ID 14 and 17 challenge happens due to a problem with the TPM machine stopping Windows from speaking and utilizing the TPM machine for the functionalities that depend on TPM akin to BitLocker, Modern Authentication and Next Generation Credentials.

Event ID 14 and 17, TPM command failure

If you’re confronted with this error on Windows 10 challenge, you may strive the really useful workaround described under to resolve the difficulty.

Make positive the next updates are put in:

If the challenge persists, contact the {hardware} vendor or the machine producer to diagnose your TPM machine.

Hope this helps!

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