When you try to make use of a wise card to authenticate to Windows, you might get hold of error messages resembling The smart card cannot perform the requested operation or The operation requires a definite smart card. In this submit, we’re going to decide the attainable causes, along with provide the choices you presumably can try to effectively restore the incorrect Personal Identity Verification (PIV) smart card driver or any multifunction machine that makes use of PIV smart enjoying playing cards that depend upon the Windows Inbox Smart Card Minidriver.
The smart card cannot perform the requested operation
Let’s take a look at a typical state of affairs the place you presumably can encounter this drawback.
You try to register to Windows by way of the use of a PIV smart card or a device (resembling a YubiKey) that helps PIV smart enjoying playing cards and is dependent upon the Windows Inbox Smart Card Minidriver. However, you’ll be able to’t register. You try to register to Windows by way of the use of a non-Feitian-branded PIV smart card machine. However, you’ll be able to’t register. If the machine helps Fast Identity Online (FIDO) capabilities, resembling U2F or FIDO2, these capabilities proceed to work.
The invalid xPass Smart Card driver doesn’t appropriately interface with totally different non-Feitian devices that depend upon the inbox driver.
Incorrect PIV smart card driver change
If you’re confronted with this PIV smart card driver drawback, you’ll be able to do each of the 2 following movement outlined underneath to resolve the problem.
- Manually delete the driving drive
- Create and run a script to delete the driving drive
Let’s take a look at the define of the technique involved relating to each of the listed choices.
1] Manually delete the driving drive
To manually remover the driving drive, do the subsequent:
- Connect the smart card machine to the laptop.
- Press Windows key + X to open the Power User Menu.
- Press M key on the keyboard to open Device Manager.
- Once you’re inside Device Manager, scroll down by means of the itemizing of put in devices and develop/collapse the Smart enjoying playing cards half.
- Right-click xPass Smart Card, after which select Uninstall machine.
- When you may be prompted, select Delete the driving drive software program program for this machine, after which select Uninstall.
- Restart your laptop computer. The PIV smart card driver drawback should be resolved now.
2] Create and run a script to delete the driving drive
To automate the driving drive eradicating, create a script that will run in a batch file. The script identifies the driving drive .inf file determine and makes use of PnPUtil.exe to delete the driving drive. The script can delete the driving drive even when a wise card or smart card machine is not going to be linked to the laptop.
To create and use such a script, do the subsequent:
Press Windows key + R to invoke the Run dialog.
In the Run dialog area, sort notepad and hit Enter to open Notepad.
Copy and paste the syntax underneath into the textual content material editor.
@echo off for /r %windirpercentSystem32DriverStoreFileRepository %%i in (*eps_piv_csp11.inf*) do (@echo %%i pnputil /delete-driver %%i /uninstall /stress) pause
Save the file with a popularity and append the .bat file extension – eg; Remove_PIV_driver.bat.
On the affected laptop computer, run the batch file with admin privilege (right-click the saved file and select Run as Administrator from the context menu).
After the script executes, restart your PC. The PIV smart card driver drawback should be resolved.
A Personal Identity Verification (PIV) credential is a US Federal governmentwide credential used to entry Federally managed facilities and data strategies on the acceptable security stage.